Frequently Asked Questions (FAQs)
General Questions
What does Daily Lift Pty Ltd do?
Daily Lift Pty Ltd supplies forklifts and material handling equipment to businesses across Australia. We work with companies in warehousing, logistics, manufacturing, construction, transport, and other industries that require reliable lifting and handling solutions.
Where are you located?
Our business is located at:
50 Nation Link Dr
Somerton, VIC 3062
Australia
How can I contact you?
You can reach our team through the following channels:
Phone: +61 468 102 070
Email: sales@dailyliftptyltd.com
What are your business hours?
Our support team is available:
Monday – Friday
9:00 AM – 5:00 PM AEST
We aim to respond to all enquiries as quickly as possible during business hours.
Forklift Sales
What types of forklifts do you sell?
We offer a range of forklift and material handling solutions suitable for various industries and applications. Availability may vary depending on current inventory and customer requirements.
How do I choose the right forklift for my business?
Choosing the right forklift depends on several factors, including:
- Load capacity requirements
- Lift height requirements
- Indoor or outdoor use
- Warehouse dimensions
- Operating environment
- Frequency of use
Our team can help assess your requirements and recommend suitable equipment.
Do you supply forklifts for warehouses?
Yes. We supply forklifts suitable for warehouse operations, distribution centres, logistics facilities, and other commercial environments.
Do you supply forklifts for construction sites?
Yes. We provide equipment suitable for a range of industrial and construction applications, depending on your operational needs.
Can I request a quote before purchasing?
Absolutely. We encourage customers to contact us for a tailored quote based on their specific requirements.
Ordering & Payments
How do I place an order?
You can contact our sales team by phone or email to discuss available equipment and place an order.
What payment methods do you accept?
Available payment methods will be provided during the purchasing process. Please contact our team for current payment options.
Are your prices inclusive of GST?
Unless otherwise stated, pricing information will indicate whether GST is included. Please confirm pricing details with our sales team before purchase.
Can I cancel an order after it has been placed?
Order cancellation requests are reviewed on a case-by-case basis. Please contact us as soon as possible if you need to modify or cancel an order.
Delivery & Shipping
Do you deliver Australia-wide?
Yes. We can arrange delivery to many locations across Australia.
How long does delivery take?
Delivery times vary depending on equipment availability, destination, and transport arrangements. Estimated delivery timeframes will be provided during the ordering process.
Will I receive delivery updates?
Where available, customers will receive updates regarding the status of their order and delivery arrangements.
Do I need to be present for delivery?
In most cases, an authorised representative should be available to receive and inspect the equipment upon delivery.
Warranty & Support
Do your forklifts come with a warranty?
Warranty coverage varies depending on the equipment supplied. Full warranty details will be provided at the time of purchase.
What should I do if I experience an issue with my equipment?
Please contact our support team as soon as possible. We will review the issue and provide assistance in accordance with the applicable warranty and support policies.
Do you provide after-sales support?
Yes. Customer support remains available after purchase to assist with enquiries related to your equipment.
Returns & Refunds
Can I return a forklift after purchase?
Returns may be accepted under certain circumstances and in accordance with our Returns and Refund Policy.
What happens if my equipment arrives damaged?
If equipment arrives damaged during transit, please notify us immediately and provide photographs where possible. We will investigate the matter and work toward an appropriate resolution.
How do I request a refund?
Refund requests can be submitted by contacting our customer support team. Each request will be assessed in accordance with our Refund Policy and applicable Australian Consumer Law.
Technical Questions
Can you help me determine the correct lifting capacity?
Yes. Our team can help identify the appropriate equipment based on your operational requirements and intended usage.
Are your forklifts suitable for indoor use?
Many forklifts are designed specifically for indoor environments. Contact us with your requirements, and we can help identify suitable options.
Are your forklifts suitable for outdoor use?
Yes. Certain models are designed to operate effectively in outdoor and industrial environments.
Can I get advice before making a purchase?
Absolutely. We encourage customers to speak with our team to ensure they select equipment that matches their operational needs.
Still Need Help?
If you cannot find the answer to your question, our team is here to assist.
Daily Lift Pty Ltd
Phone: +61 468 102 070
Email: sales@dailyliftptyltd.com
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM AEST
We are committed to providing reliable service and helping businesses find the right forklift and material handling solutions.