This Warranty Policy outlines the warranty terms and limitations for products sold by Daily Lift Pty Ltd. Our goal is to provide clear and transparent coverage information for forklifts, material handling equipment, machinery, and related industrial products supplied through our business.
This warranty policy applies to products sold and delivered within Australia unless otherwise stated in writing.
General Warranty Terms
Daily Lift Pty Ltd supplies commercial and industrial equipment designed for professional and heavy-duty use. Warranty coverage is intended to apply to the operational functionality and structural condition of products at the time of delivery.
Warranty eligibility and coverage may vary depending on:
- Whether the product is new, used, refurbished, clearance, or sold as-is
- Manufacturer warranty conditions
- Product category and intended commercial use
- Supplier-specific warranty terms
Normal wear and tear, cosmetic imperfections, transport marks, paint scratches, and minor surface blemishes are not considered warranty issues unless specifically stated otherwise.
Warranty Coverage by Product Type
New Equipment
Coverage for new equipment generally includes:
- Functional operation upon delivery
- Structural integrity at the time of arrival
- Major mechanical components operating as intended
- Manufacturer warranty coverage where applicable
Warranty does not cover:
- Cosmetic marks, scratches, dents, or paint imperfections caused during transport or handling
- Damage resulting from misuse, overloading, neglect, or improper maintenance
- Modifications or repairs performed without authorization
- Wear caused through regular commercial use
Where a manufacturer warranty applies, warranty claims may be handled directly through the manufacturer or authorized service providers.
Used Equipment
Used forklifts and machinery are sold based on functional condition at the time of sale.
Coverage may include:
- Basic operational functionality at delivery
- Major components functioning as represented in the product description
- Structural soundness at the time of dispatch
Warranty exclusions include:
- Cosmetic wear, rust, scratches, faded paint, or signs of prior use
- Age-related deterioration
- Maintenance items and consumable parts
- Issues arising after delivery due to continued use or improper operation
Used equipment is sold with the understanding that normal signs of commercial usage may be present.
Refurbished Equipment
Refurbished products may include limited warranty coverage relating specifically to repairs or refurbishment work completed before sale.
Coverage may include:
- Repaired or replaced components functioning correctly at delivery
- Operational performance relating to refurbishment work
Warranty does not cover:
- General wear unrelated to refurbishment work
- Cosmetic inconsistencies
- Damage caused after delivery
- Future wear of previously used components
As-Is or Clearance Equipment
Products sold as:
- “As-Is”
- “Clearance”
- “Project Unit”
- “Parts Only”
are sold without warranty unless required under applicable Australian Consumer Law.
Customers accept full responsibility for the condition, repairs, servicing, and suitability of these products.
Manufacturer Warranties
Certain products may include manufacturer-backed warranties. Where applicable:
- Manufacturer warranty terms will apply separately
- Coverage periods and claim procedures are determined by the manufacturer
- Daily Lift Pty Ltd may assist customers with warranty coordination where possible
Manufacturer warranties may not cover damage caused by misuse, incorrect installation, poor maintenance, accidents, or unauthorized repairs.
Warranty Claim Procedure
To submit a warranty claim, customers must:
- Contact Daily Lift Pty Ltd promptly after discovering the issue
- Provide proof of purchase
- Supply clear photos or videos showing the problem
- Allow reasonable time for inspection or assessment
- Avoid carrying out unauthorized repairs before approval
Warranty claims may be denied if products are altered, dismantled, or repaired without prior authorization.
Warranty Limitations
To the maximum extent permitted by law, warranty remedies are limited to:
- Repair of the product
- Replacement parts
- Product replacement where appropriate
- Manufacturer-authorized repair services
Daily Lift Pty Ltd is not responsible for:
- Loss of income or business interruption
- Equipment downtime
- Rental equipment costs
- Transport, freight, relocation, or installation costs
- Indirect, incidental, or consequential damages
Customer Responsibilities
Warranty coverage may become void if:
- Equipment is used improperly or outside intended operating limits
- Maintenance requirements are ignored
- Unauthorized modifications or repairs are made
- Incorrect installation, lifting, or storage occurs
- Damage results from accidents, abuse, or negligence
Customers are responsible for ensuring proper operating conditions and ongoing maintenance in accordance with manufacturer recommendations.
Australian Consumer Law
Nothing in this Warranty Policy excludes or limits any rights or guarantees available under the Australian Consumer Law (ACL).
Customers may be entitled to certain remedies, including repair, replacement, or refund, where required by law.
Contact Information
Daily Lift Pty Ltd
ABN: 70 690 967 821
📍 50 Nation Link Dr, Somerton, VIC 3062
📞 +61 468 102 070
📧 sales@dailyliftptyltd.com